Refund Policy

Last updated: January 30, 2026

Digital Products

Due to the digital nature of our products, all sales are generally final. However, we understand that issues may arise, and we handle refund requests on a case-by-case basis.

When We May Issue Refunds

  • Technical Issues: If you experience technical problems that prevent you from downloading or using the assets, and we cannot resolve the issue
  • Duplicate Purchase: If you accidentally purchased the same asset twice
  • Product Not as Described: If the asset significantly differs from its description or preview

Refund Request Process

  1. Contact us within 14 days of purchase
  2. Provide your order number and reason for the refund request
  3. Our team will review your request within 3-5 business days
  4. If approved, refunds will be processed to the original payment method

Non-Refundable Situations

  • Change of mind after downloading
  • Incompatibility with software not listed in requirements
  • Failure to read product description before purchase

Contact

For refund requests, please email us at support@budleassets.com with your order details.